Avaya, Inc. is a premier, market leading developer of business communication solutions. The company provides unified communications and contact center technologies and related services directly and through its channel partners to leading businesses and organizations around the world.

VPI, Avaya’s Gold DevConnect partner for over a decade, provides proven, certified recording, data collection and reporting integrations to Avaya’s TDM and VoIP communication platforms. VPI’s call recording products are available from numerous Avaya PBX resellers around the world.

VPI and Avtec have developed an advanced integration of VPI’s recording technology with Avtec’s Scout VoIP console system for streamlined, software-only recording. Avtec is a leading provider of mission-critical dispatch console systems in North America with a suite of innovative VoIP and TDM systems that support multiple radio and telephony technologies. The certified integration of VPI CAPTURE with Avtec‘s Scout console system results in the capture of IP traffic directly from the console system, eliminating the need for spanning ports or managed switches. The integrated solution provides significant advantages over other offerings currently available. There is virtually no impact on network resources due to our direct connection to the Scout console system. VPI CAPTURE achieves superior audio quality and simplifies network design without the need to identify tap points required by other solutions.

Cisco Systems, Inc. is a progressive, globally acclaimed organization that designs, manufactures, and sells Internet Protocol (IP)-based networking and other products to the communications and IT industry worldwide, across all businesses sizes and a variety of industries. It serves the market through systems integrators, service providers, resellers, distributors, and retail partners

VPI, a dedicated Cisco Technology Developer Program Partner, has teamed up with Cisco for several years to deliver state-of-the-art voice recording , data collection and advanced reporting solutions, via certified integrations of Cisco’s VoIP communication systems with VPI’s recording and performance management applications.

Since 2002, Experient has been at the forefront of providing a true IP based mission-critical ANI/ALI Controller for PSAPs throughout the United States.  As the first company to develop, install and operate a 100% IP based ANI/ALI controller, Experient has had the unique opportunity to learn and benefit from years of experience regarding issues specific to an IP based system.  With a track record of never having a system down, Experient’s stands-out in both product and service!

For over 20 years, GE Security’s MASterMind™ software (formerly owned by Monitoring Automation Systems - MAS) has been recognized as the world's leading provider of security automation software.VPI (Voice Print International) provides innovative voice and screen recording technology that integrates seamlessly with the MASterMind product – a security industry software suite that consists of integrated modules for monitoring, billing, service, and sales activities. The software suite facilitates automation of virtually every operational task performed by service-based companies.

The Genesis Group is a telecommunications solutions company that creates innovative management software for the trunking network industry. Over the years they have owned and operated Motorola brand trunking systems. They have managed 23 LTR-based trunking systems for a large US company.

Harris is an international communications and information technology company serving government and commercial markets in more than 150 countries.  In public safety and professional communications Harris is a leading supplier of assured communications® systems and equipment for public safety, federal, utility, commercial and transportation markets — with products ranging from the most advanced IP voice and data networks, to next-generation, secure public safety-grade LTE (Long-Term Evolution) solutions for voice, video and data applications, to industry leading multiband, multimode radios for analog, digital and P25 based communications, whether conventional, trunked, and hybrid conventional and trunked systems.

VPI CAPTURE offers a variety of methods of audio and data capture from all types of Harris radio systems.  VPI integrates this radio-communications data with other forms of recorded communications such as telephone, microphone, or latest-generation means of communication via mobile devices, consolidating all recordings and their alphanumeric attributes for a unified, comprehensive access and use.  This comprehensive data collection provides for a the most advanced, unified monitoring of PSAP communications, analysis, reporting,  and incident recreation, as well as integrated management of quality via objective, on-line form based evaluation and electronic learning system that offers an unprecedented degree of automation in both, quality control and improvement.

Intergraph public safety and security software lets you quickly receive calls at a dispatch center or detect threats through sensors and video, assess the severity of incidents, and respond quickly and efficiently to allocate resources, transforming vast amounts of data into actionable intelligence and promote multi-agency collaboration. Using Intergraph solutions, all personnel share a common operational picture, instilling confidence and promoting smarter decision-making that saves lives and protects property.

VPI integrates with Intergraph CAD system - the CAD data is used for automated classification and visualization of recorded call taker and dispatcher calls and screens for fast evidence assembly and value-driven analysis – by incident types, numbers, severity, and/or other parameters.  

Motorola Solutions connects people through technology. Businesses and government agencies around the world turn to Motorola Solutions innovations when they want highly connected teams that have the information they need throughout their workdays and in the moments that matter most to them.  Motorola’s diverse portfolio of two-way radio products including analog, digital and P25 options for government and public safety allows customers to focus on their mission, not the technology. Better information. Better decisions. Better outcomes.

VPI recording systems provide a variety of options for recording audio and data that originate from Motorola radio systems, whether conventional or trunked, analog, digital or P25.  In trunked Motorola radio system environments, VPI CAPTURE provides for de-trunking integration with the collection of attributes of recordings such as talk group, Unit ID, alias and more, integrating this data with all other alphanumeric data elements that are either automatically collected or manually entered.  This comprehensive data collection provides for a the most advanced, unified monitoring of PSAP communications, analysis, reporting,  and incident recreation, as well as integrated management of quality via objective, on-line form based evaluation and electronic learning system that offers an unprecedented degree of automation in both, quality control and improvement.

TriTech Software Systems provides highly integrated public safety products and services to police, fire and EMS agencies that address nearly every facet of public safety command and control, deployment, logistics, and decision support.  People rely on communications personnel and the Computer-Aided Dispatch (CAD) system every day. Whether it’s a burglary in progress, a structure fire, or a domestic situation, taking control of these calls is vital. The number one priority is clear: the rapid dispatch of relevant resources to the community.

VPI provides enhanced incident tracking, reporting and assessment via TriTech (CAD) system integration that automates tagging of incident data to recordings of communications.  The CAD data is used for automated classification and visualization of recorded call taker and dispatcher calls for fast evidence assembly and value-driven analysis – by incident types, numbers, severity, and/or other parameters.  When combined with photos, videos and documents tagged to recordings, all vital evidence is easily accessible for review.  The consolidated, multimedia view of event data enables investigators, auditors and trainers to accurately reconstruct how each incident was handled.