VPI Video Center - Watch VPI Software Demos, Case Studies, Webcasts, Testimonials and More

http://www.VPI-corp.com/VirtualSource VPI Conversational Virtual Agents powered by Artificial Intelligence It's time to reshape the way we think about customer telephone self-service. Stop scripting. Start conversing. Stop disappointing. Start delighting. Watch to learn how VPI's conversational virtual agents in the cloud can help you effectively automate a wider variety of inbound and outbound call types while lowering costs and improving customer experience.

Learn how VPI EMPOWER, the world's leading contact center workforce optimization software suite, integrates call recording, quality assurance, analytics, performance management and E-learning to help you rapidly identify and solve your critical operational and customer experience issues.

http://www.vpi-corp.com View VPI's Search and Export Call Recording Demo

http://www.vpi-corp.com

Learn how VPI EMPOWER 911 integrates NG9-1-1 ready call and radio recording, CAD screen capture, multimedia incident recreation, instant recall, quality assurance and E-learning to help you improve workforce performance and emergency response times.

http://www.vpi-corp.com VPI EMPOWER - Actionable Web Dashboard Templates

http://www.vpi-corp.com VPI EMPOWER - Customizable Real-Time Tickers and Scorecards

Building upon this outstanding value proposition, VPI's new version 5.4 now includes advanced interactive reporting and analysis tools that fundamentally enhance the way contact center managers report on their compliance, quality and performance data. VPI's new Instant Analyzers put the power of live, actionable customer and agent performance data directly where it belongs -- into the hands of managers who need it to successfully navigate the changing dynamics of today's contact centers.